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Dealer options and pricing T.B.D. with the individual dealer to determine what terms best fit the Dealer and Aric~Audio. Use the Contact Us link for dealer inquiries.

Aric~Audio products carry a one year parts/labor warranty unless otherwise indicated in the product description. This warranty does not cover misuse, neglect, acts of God, or any other use of the product not outlined in the Owner's Manual for said product. Keep in mind that due to the nature of tubes that small artifacts in sound may be inherent due to the nature and quality of the tubes used. We supply our products with new or NOS tubes which are tested prior to shipping to the customer to confirm functionality. The warranty on tubes is typically 30 days unless the tube carries a longer warranty (through the manufacturer/vendor). It is recommended to try another tube/set of tubes in a product before deeming a defect in the product should an issue arise. All products are fully burned-in and tested for a period of no less than 6 hours prior to shipping.

Custom builds
Aric~Audio has real-world experience with most tube designs out there (Push-Pull, SET, etc.), and can build to suit your needs. This is considered "custom work" and is a collaboration between the client and Aric~Audio. Once options are discussed (in terms of what tubes will be used, what topology is desired, overall budget and then the fit and finish), then we can decide on the final product.

Custom work terms
Any build requests for items not listed on our website will be considered custom-builds. For custom builds 2/3 of the total price will be required as a down payment to order parts and begin the build. Any additional parts requested by the buyer will need to be covered by the buyer in full prior to them being ordered. An ETA will be given via e-mail on availability of parts prior to deposit being made. Domestic parts can take between 3-10 business days to arrive- foreign can take up to 30 in some cases. Since materials/parts are ordered on an as needed basis, any un-forseen need to cancel an order within 24 hours will incur a 10% restocking fee to cover sending all of the parts back to the vendors. After 24 hours a 25% restocking fee will apply. Balance will be due in full, upon completion and prior to shipping. Custom builds will carry a one or two year warranty which will be discussed in the planning phase. Refunds will not be given for a completed custom build, however Aric Audio offers a consignment sale option in the case the item is built to specifications- yet the buyer decides the item does not suit their needs. The cost of selling/listing the item, and shipping will be deducted from the final sale price of the item- as will a 25% finder's fee only once the item sells.