Terms

Dealer
Dealer options and pricing T.B.D. with the individual dealer to determine what terms best fit the Dealer and Aric~Audio. Use the Contact Us link for dealer inquiries.

ARIC~AUDIO LIMITED WARRANTY:
The manufacturer warrants this product to be free from defects in workmanship and materials, under normal residential use and conditions, for a period of TWO (2) years from the original invoice date. Shipping and handling fees are to be paid for by the customer. The manufacturer agrees, at its option during the warranty period, to repair any defect in material or workmanship or to furnish a repaired or refurbished product of equal value in exchange without charge (except for a fee for shipping, handling, packing, return postage, and insurance which will be incurred by the customer). Such repair or replacement is subject to verification of the defect or malfunction and proof of purchase as confirmed by showing the model number on original dated sales receipt.

WARRANTY LIMITATIONS:
This warranty does not include: · Any condition resulting from other than ordinary residential wear or any use for which the product was not intended, such as use in rental or contract trade or commercial use · Any condition resulting from incorrect or inadequate maintenance or care · Damage resulting from misuse, abuse, negligence, accidents or shipping damage · Dissatisfaction due to buyer’s remorse · Normal wear and tear

REPLACEMENT OR REFUND OF THIS PRODUCT AS PROVIDED UNDER THIS LIMITED WARRANTY SHALL BE THE EXCLUSIVE REMEDY OF THE CONSUMER. ARIC~AUDIO SHALL NOT BE LIABLE FOR ANY LOSS OR DAMAGES, INCLUDING CONSEQUENTIAL, INDIRECT AND INCIDENTAL DAMAGES, ARISING OUT OF THE USE OF, OR INABILITY TO USE, THE PRODUCT OR FOR BREACH OF ANY EXPRESS OR IMPLIED WARRANTY OR CONDITION ON THIS PRODUCT. UNDER NO CIRCUMSTANCES SHALL ARIC~AUDIO BE LIABLE FOR AN AMOUNT GREATER THAN THE ACTUAL PURCHASE PRICE OF THE PRODUCT. EXCEPT TO THE EXTENT PROHIBITED BY LAW, ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE LIMITED IN DURATION TO THE DURATION OF THIS LIMITED WARRANTY. This Warranty gives you specific legal rights, and you may also have other rights which vary from state to state. This is the only express warranty applicable to the product specified herein; Aric~Audio neither assumes nor authorizes anyone to assume for it any other express warranty.

Custom builds
Aric~Audio has real-world experience with most tube designs out there (Push-Pull, SET, etc.), and can build to suit your needs. This is considered “custom work” and is a collaboration between the client and Aric~Audio. Once options are discussed (in terms of what tubes will be used, what topology is desired, overall budget and then the fit and finish), then we can decide on the final product.

Custom work terms
Any build requests for items not listed on our website will be considered custom-builds. For custom builds 2/3 of the total price will be required as a down payment to order parts and begin the build. Any additional parts requested by the buyer will need to be covered by the buyer in full prior to them being ordered. An ETA will be given via e-mail on availability of parts prior to deposit being made. Domestic parts can take between 3-10 business days to arrive- foreign can take up to 30 in some cases. Since materials/parts are ordered on an as needed basis, any un-forseen need to cancel an order within 24 hours will incur a 10% restocking fee to cover sending all of the parts back to the vendors. After 24 hours a 25% restocking fee will apply. Balance will be due in full, upon completion and prior to shipping. Custom builds will carry a one or two year warranty which will be discussed in the planning phase. Refunds will not be given for a completed custom build, however Aric Audio offers a consignment sale option in the case the item is built to specifications- yet the buyer decides the item does not suit their needs. The cost of selling/listing the item, and shipping will be deducted from the final sale price of the item- as will a 25% finder’s fee only once the item sells.